Tuesday, July 31, 2012

InterCall Cloud Based Conferencing Solutions

InterCall® conferencing services are part of any cloud computing strategy for small, midsize and large businesses.

While InterCall Web Conferencing and InterCall Audio conferencing services have been around for 10 years or more, they have been based in the cloud from their inception. Historically, companies would attempt to host their own audio and web conferencing solutions on in-house equipment. Unfortunately, this equipment was not scalable, expensive to maintain, and became out of date almost as soon as it was installed.

InterCall and Cloud based solutions are ‘pay as you go’ services. As such, if you don’t use web and audio conferencing, you don’t pay for them. Conversely, if you require audio or web conferencing for hundreds of users, you have what you need within the cloud strategy InterCall uses. All you need is your computer, and a phone to utilize the InterCall provided options.

In addition to being scalable, Cloud based solutions from InterCall also provide superior support. Whereas in-house solutions require expensive support staff working 24 hours a day, InterCall and Cloud solutions support the product on a global basis 365 days a year 24 hours a day, with no additional cost. Gone are the days of having to staff an expensive in-house help desk untrained and less than helpful personnel.

Another advantage to InterCall and Cloud Based computing is the ability to manage conferencing (audio and web) online. This means if you need to add additional conferencing users you simply access the cloud via a web portal, and you are able to add them. You may also delete users, change security, or make just about any change required in the cloud on your browser. Within the InterCall world you may even start a web or audio meeting right from any browser regardless of it is a PC, Mac or Tablet.

InterCall is also developing enhanced video conferencing, improving integration with Adobe®, Cisco WebEx™ and Microsoft® based Cloud products. If you need it, it is in the cloud so to speak.

In independent research, it has been proven these cloud based InterCall strategies can lower the cost of web and audio conference services by a minimum of 30%. Most companies save far more than that by outsourcing conferencing to the cloud.

Finally, InterCall and Cloud based solutions are not just limited to web and audio conferencing. It is possible to do mass broadcasts to a wide audience (think getting out a message to a wide variety of people through an Automated message) or other shared polling solutions. With Cloud computing and InterCall the sky is the limit!

InterCall conferencing services

Image Source: FreeDigitalPhotos.net

Friday, July 27, 2012

InterCall Audio Conferencing Platform

As the largest conferencing provider in the world, InterCall® has developed a seamless and collaborative platform for their Audio Conferencing products. InterCall boasts a staff of 1,500 Operators, 500+ meeting consultants, and serves over 40,000 different companies worldwide. With it’s global reach, InterCall has been able to provide a high quality of service for every company, ranging from SMB’s to Enterprise level services. On the InterCall platform users are able to utilize partnerships and products from Adobe®, IBM®, Microsoft®, and Cisco®. Through the use of these different products, InterCall will provide its users with the ultimate conferencing solution.

One of the most popular types of Audio Conferencing from InterCall is reservationless audio conferencing. Reservationless Audio Conferencing through InterCall provides the user with the ability to hold an Audio Conference call whenever need be. With the ultimate in flexibility, simply pick up your phone and use your conference code and dial in number to start the Audio Conference. Reservationless Audio Conferencing is great for anyone that is looking to have Audio Conferences on the fly, or would like to start their conferences quickly from their mobile phones. Often, Reservationless Audio Conferencing is used to hold sales calls, or to meet with customers and employees from around the world.

InterCall Unified Meeting® will bring the complete Conferencing package to all users involved. With integration on the users desktop, sharing Audio and web conferencing through InterCall is completely streamlined. Through the Unified Meeting platform Conference Leaders are able to manage desktop content. As with all InterCall Conferencing services, Unified Meeting is reliable, secure, and simple to use platform. Unified Meeting can be paired with reservationless conferencing as well. This means that users can pair their Audio and Web conferencing solutions at any time. Unified Meeting is best used to work with new employees, to review documents that could not be reviewed through Audio Conferencing, and to present new products to customers and partners.

InterCall Conferencing works great with Adobe® Connect™. Adobe Connect enables Adobe Flash® on the customer’s desktop allowing them to use a collaborative technology with a great conferencing function. When Paired with InterCall Audio Conferencing, Cisco WebEx™ delivers a cloud based and limitless conferencing solution. Cisco WebEx is a solution where users are able to conduct an online presentation to all of the users in the conference. Through Cisco WebEx users are able to share files instantly during, before, or after the conference is finished. InterCall has truly become a leader in the Conferencing world.

InterCall Audio Conferencing Services

Image Source: FreeDigitalPhotos.net